


In Utah, free unbiased Medicare counseling is available through the Aging and Disability Resource Centers (ADRC), which is Utah's State Health Insurance Assistance Program (SHIP). Counselors are trained volunteers with no financial stake in what you choose.
When you are sorting through Medicare options, it is easy to wonder whether the person helping you is actually looking out for you. Here is how to find people who genuinely are.The best starting point in Utah is the Aging and Disability Resource Centers, known as ADRC. This is Utah's version of SHIP, the federally funded State Health Insurance Assistance Program. These are trained counselors, not salespeople. They get no commission. They will sit with you, explain your options, and help you compare plans without pushing you toward anything. You can find your local ADRC by calling 1-800-662-9651 or visiting Utah211.org.Medicare.gov itself is also a solid, unbiased resource. The plan finder tool lets you compare Part D drug plans and Medicare Advantage plans side by side based on your specific medications and doctors.Licensed insurance agents and brokers can also be genuinely helpful, especially ones who work with multiple carriers rather than just one. Just understand that agents are paid commissions, so transparency matters. A good agent will explain all your realistic options, not just the ones that pay more.Be cautious of unsolicited calls, high-pressure pitches, or anyone who claims to represent Medicare or the government. Medicare does not call you uninvited to sell you a plan.Verify any plan details you receive from any source before enrolling, since benefits and costs change every year.




Utah's ADRC counselors are familiar with local carriers like SelectHealth, Regence BlueCross, Humana, and others, and they understand the access differences between urban areas like Salt Lake and rural counties where plan options may be more limited.
For you, this means you do not have to figure this out alone or rely only on someone who earns a commission, because free, knowledgeable help is available right here in Utah.
