


Watch for agents who rush you, avoid your questions, or push one plan without asking about your doctors or prescriptions. A trustworthy agent learns your situation before making any recommendation.
A few things signal that someone is more interested in a commission than in your coverage. The biggest one is speed. If someone tries to get you to sign up before you've had a chance to look at your own doctors, your drug list, or your budget, that's worth pausing over. Good guidance starts with questions, not answers.Another warning sign is vagueness. If you ask whether your doctor is in-network and the agent can't tell you or waves it off, that's a problem. Every plan has a provider network, meaning the list of doctors and hospitals it covers at the lower cost-sharing rate. If your doctor isn't in the network, you could face much higher bills or no coverage at all.Be cautious if someone discourages you from comparing plans or tells you there's only one good option in your area. Utah has multiple carriers and plan types, and what works for one person may not work for another.You're also allowed to ask an agent directly how they're compensated. Licensed agents are paid by insurance companies, and that's normal, but a good agent will still show you several options. If they only show you one plan or pressure you to decide on the spot, take your time. You can always get a second opinion at no cost.




Utah's Aging and Disability Resource Centers (ADRC) offer free, unbiased Medicare counseling through the State Health Insurance Assistance Program (SHIP). They have no financial stake in what plan you choose, so it's a good place to get an independent review of what you're being offered.
For you, this means you should never feel rushed or confused after talking to an agent. If something feels off, it's completely reasonable to slow down and get a second opinion before enrolling.
