How do I protect my parent from Medicare scams?

Special Situations
Last updated: 
April 10, 2026
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The short answer

You can help protect your parent from Medicare scams by teaching them the simple rule that Medicare will never call, text, or email them asking for their Medicare number, and that anyone who does is a scammer. Staying involved and being someone they feel comfortable calling when something seems off goes a long way.

The full explanation

Medicare scams targeting older adults are common and they work because the scammers sound official and confident. Your parent may not want to seem confused or rude, so they hand over information before they realize what happened.The single most important thing to drill in is this: Medicare does not call people unsolicited. If someone calls claiming to be Medicare, Social Security, or a benefits administrator and asks for their Medicare number, Social Security number, or bank information, that is a scam. Period. Hang up.Beyond that, there are a few practical steps. First, treat the Medicare card like a credit card. Your parent should not carry it everywhere or share the number unless they are at a doctor's office or pharmacy they trust. Second, free stuff is a red flag. Scammers often offer free equipment, screenings, or gift cards in exchange for a Medicare number. Nothing is actually free in that scenario. Third, help your parent set up a short list of people they can call before agreeing to anything on the phone. That might be you, a neighbor, or another trusted family member.If your parent gets a Medicare Summary Notice in the mail, that document lists what Medicare was billed for on their behalf. Reviewing it occasionally helps you spot charges for services they never received, which is a sign of billing fraud rather than a phone scam, but still worth catching.You can report suspected Medicare fraud at 1-800-MEDICARE or through the Office of Inspector General.

Smiling elderly couple on social security benefits misunderstand medicare advantage are outdoors with man presenting a bouquet of yellow flowers to the woman.Smiling elderly couple disappointed at their doctor for not accepting medicare sitting on a bench outdoors holding a colorful bouquet of flowers.A group of six older adults enjoy discussion with primary care physician covered by medicare sitting together indoors, smiling and enjoying conversation with drinks.

In 

Ohio

 specifically

Ohio's Ohio Senior Health Insurance Information Program offices can provide your parent with printed materials and even in-person guidance about recognizing Medicare fraud. It sometimes lands better coming from a neutral third party.

Two elderly men in a nursing home paid for by medicare sitting at a wooden table outdoors, one showing the other something on a tablet, with drinks on the table.

What this means for you

For you, this means the best protection you can give your parent is not a pamphlet but a standing invitation to call you first whenever something about Medicare feels strange or urgent.

Related Questions

Still have questions about Medicare?

Book a review with a licensed Medicare advisor.

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